Supported message types on Instagram include: text, image, video, audio, files, Stories, Reels, Product Templates, Generic Templates, reactions and stickers.
Deliver product information in a structured message, containing an image, description and price.
Provide a pre-defined list of up to 13 different responses.
Share information in a structured message that can be composed of an image, text and buttons.
Start a conversation quickly by offering 4 common ice breaker questions that the user can choose from.