Be available to customers through an automated chatbot.
Build brand affinity through entertaining chat-based games.
"Product Configurators" allow users to build their dream product, whilst learning about available features.
Support real time orders and transactions via chat.
Deliver exclusive, regular content to build customer loyalty and drive brand uplift.
Don't underestimate the power of text. Natural language capabilities allow brands to interact with consumers in a way that is intuitive & human.
Rich media enhances the experience, giving brands the opportunity to deliver totally immersive content.
Start a private conversation with a public Facebook or Instagram post.
Offer a simple menu of possible responses to streamline the user experience.
Take a public action from a private message, such as visiting a website or Tweeting.
Pick up a conversation where the user left off a while back, retaining long term context of what's been said previously.